Frequently Asked Questions
Answering the most common questions about grooming, booking, safety, and what to expect.
No. We are by appointment only and book a limited number of grooming sessions each week.
We intentionally limit appointments to provide a calm, one-on-one spa experience and high-quality finishing for each dog.
We recommend booking 1–2 weeks ahead. If no times appear, we may be fully booked for the week.
Use our online booking link to view real-time availability and request your preferred time.
We typically respond within 24 hours (up to 48 hours on weekends/holidays).
We are located in South Atlanta. Exact drop-off address and arrival instructions are shared after booking.
Yes, grooming is performed in a dedicated, clean grooming area at our residence by appointment only.
To maintain a calm environment and reduce anxiety, we do not offer stay-and-wait appointments at this time.
Not currently. We are drop-off only.
Most appointments take 2–4 hours depending on coat, size, and services. We’ll give an estimated pickup time at drop-off.
We offer bath & brush, full grooming, nail trimming, ear cleaning, and finishing touches.
Please bring your dog on a leash or in a carrier and share any notes about allergies or special handling needs.
A Health and Safety, Pricing and Payments.
No. We are by appointment only and book a limited number of grooming sessions each week.
We limit appointments to provide a calm, one-on-one spa environment and high-quality finishing for each dog.
We recommend booking 1–2 weeks ahead. If no times appear, we may be fully booked for the week.
Use our online booking link to view real-time availability and request a preferred time.
We typically respond within 24 hours (up to 48 hours on weekends/holidays).
We are located in South Atlanta. Exact drop-off address and instructions are sent after booking.
Yes, grooming is performed in a clean, dedicated grooming space inside our residence.
To maintain a calm environment, we do not allow stay-and-wait appointments.
Not currently. We are drop-off only.
Most grooms take 2–4 hours depending on coat condition, size, and services. We provide an estimated pickup time at drop-off.
We offer bath & brush, full grooming, nail trimming, ear cleaning, and finishing touches.
Bring your dog on a leash or carrier and share any allergies, behavior notes, or special handling needs.
We welcome many breeds. Pricing and services depend on size, coat type, and coat condition.
We use gentle handling and calm techniques. If a dog is highly stressed, we may pause or reschedule for a shorter session plan.
Safety comes first. If there is a bite risk, we may decline service or require a specialized handling plan.
Severe matting may require a shave-down for safety and comfort. Additional fees may apply due to time and equipment wear.
We assess coat condition first. If brushing would cause discomfort or injury, we recommend the safest grooming option.
Pricing varies by size, coat type, condition, temperament, and style. Final pricing is confirmed after an in-person assessment.
Yes. Deposits help secure limited appointment slots and reduce last-minute cancellations.
We accept cash, card, Zelle, or your preferred payment methods.
Cancellations within 24–48 hours may forfeit the deposit and require a rescheduling fee (based on your policy).
Late arrivals may require rescheduling. Late pickup may incur an extra fee for extended care time.
Regular brushing and a 4–6 week grooming schedule helps prevent matting and keeps the coat healthy.
Yes. Bring reference photos and we will confirm what is achievable based on coat type.
We aim to match the style, but results depend on coat type, condition, and your dog’s comfort during grooming.
Yes, as availability allows. Due to limited weekly appointments, priority may be given to recurring clients.
Key Policies & Legal Notices
These policies help protect your pet, the groomer, and all guests in the spa. Full details are included in the Grooming Consent Form.
Core Policies
- Vaccinations: Rabies vaccination is required. Proof must be provided at or before the first visit.
- Matting: Severely matted coats may require shaving for safety and comfort. Mat removal can reveal pre-existing skin irritation or issues.
- Behavior & Safety: If a dog shows unsafe aggression or extreme stress, grooming may be stopped. Fees may still apply for time and work performed.
- No Sedation: Fur Beauty & Style LLC does not sedate pets. Sedation, if needed, must be performed by a veterinarian before grooming.
- Payment & Cancellations: Payment is due at pick-up. Late cancellations and no-shows may require a deposit for future bookings.
Important Legal Notice
- Business Structure: Fur Beauty & Style LLC is a limited liability company located in Atlanta, Georgia.
- Insurance: Fur Beauty & Style LLC does not currently carry grooming liability insurance. All services are performed with owner consent and assumption of risk.
- Liability Limit: Owner agrees that any liability is limited to the value of the grooming service performed and waives claims beyond that amount.
- Veterinary Care: In a medical emergency, Fur Beauty & Style LLC may seek veterinary care at the owner’s expense.
- Photo Permission: Photos of pets may be used for marketing unless the owner declines in writing or on the consent form.
By booking through Calendly, completing the Grooming Consent Form, or leaving your pet for services, you acknowledge and agree to these policies.